Eternal Cleaning Services is accredited under ISO:9001 – Quality Management Standard and is committed to the development and implementation of our management systems and continually improving their effectiveness. We ensure that customer requirements are determined and are met with the aim of achieving total customer satisfaction.

We are committed to the development and implementation of our policies and procedures manual which is entitled the ECS (Eternal Cleaning Services) Manual and continually improving its effectiveness.

Planning Objectives

Eternal Cleaning Services will ensure that appropriate objectives and targets are identified and established for the organisation, and shall be measurable and relevant to the policies.

Quality Planning

Plans shall be developed and documented in order to provide a basis for meeting customer requirements, achieving objectives and targets as well as maintaining system integrity and at all times adhering to safety legislation. An integral part of the planning process is the maintenance of the risk.